Yes. Leads are tied to a specific VIN on your lot. When a consumer submits a request on that vehicle, the lead is routed directly to your dealership.
No. A lead is generated when a consumer selects a specific VIN on your lot. That inquiry goes directly to your dealership.
Leads are delivered in real time. As soon as a consumer submits a request, it is immediately routed to your CRM and dealership contact channels.
Our system checks inventory feeds regularly to minimize this situation. If a lead arrives for a vehicle that has already sold, your team could offer similar inventory.
DealerVault automatically matches sold vehicle records with the leads delivered to your store. If the sale can be attributed to a UsedCars.com lead, it will appear in your verified sales reporting.
Dealers participating in the Early Adopter program pay $399 per verified sale.
Yes. Participation can be adjusted through your CSM.
Consumers reach UsedCars.com in two ways: shoppers who come directly to search used inventory and shoppers who begin researching new vehicles but shift to used after seeing the payment difference.
No. Duplicate leads within a 30-day window are not billed. DealerVault and CRM integrations help ensure accurate attribution and prevent duplicate charges.
Ranking factors include relevance to the consumer's search, pricing relative to market, and listing completeness. Vehicles priced competitively with complete listings and strong photo sets typically perform best. Your CSM can walk you through what moves the needle most in your specific market.
Yes. Your CSM will walk you through the dealer portal and available reporting tools during onboarding.